Privacy Policy

Last updated: 10 Feb 2025

1. Who We Are

Velvet Otter (“we,” “our,” “us”) is a Salesforce consultancy that provides services such as business analysis, project management, consulting, development, and training. Our website address is www.VelvetOtter.com.

2. What Data We Collect

When you use our website, we may collect the following information:

Personal Information- Name, email address, phone number, company name (if provided).
Usage Data- Pages visited, time spent on the site, and general browsing behavior.
Form Submissions- When you fill out our contact or consultation forms.

We do not collect sensitive personal data.

3. How We Use Your Data

We use your information to:

Respond to your inquiries and provide our services.
Improve our website and offerings.
Contact you for scheduling consultations or relevant follow-ups.

We do not sell, rent, or share your data with third parties for marketing purposes.

4. Cookies & Tracking

Our website may use cookies to improve user experience. These help us understand how visitors interact with our site. You can disable cookies in your browser settings if preferred.

5. Data Security & Retention

We take reasonable steps to protect your information from unauthorized access. Your data is stored securely and only kept as long as necessary for the purposes outlined in this policy.

6. Your Rights (GDPR Compliance)

If you are based in the UK or EU, you have rights under GDPR, including:

The right to access, correct, or delete your personal data.
The right to withdraw consent or request data removal.

To make a request, email us at Antonina.Romanova@VelvetOtter.com

7. Third-Party Links

Our website may link to third-party sites (e.g., LinkedIn, external blogs). We are not responsible for their privacy practices.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 Antonina.Romanova@VelvetOtter.com
🌍 www.VelvetOtter.com